Refund & Cancellation Policy

Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled appointment
• Cancellations made within 24 hours may incur a cancellation fee
• No-shows will be charged the full consultation fee
• Emergency cancellations will be considered on a case-by-case basis

Refund Policy

Refunds are processed under the following conditions:

• Full refund if cancelled 24+ hours in advance
• 50% refund if cancelled within 12-24 hours
• No refund for cancellations within 12 hours or no-shows
• Refunds processed within 7-10 business days

Rescheduling

Appointments can be rescheduled without penalty if done 24 hours in advance. Multiple rescheduling may require re-booking.

Package Services

For package services, refunds are calculated based on the number of sessions completed at the regular consultation rate, with the difference refunded.

Contact

For cancellation or refund requests, contact us at yourmail@email.com